The STL Customer Support team is dedicated to optimal customer success and satisfaction. Our support team is committed to protecting our clients’ investment in software. We understand that support needs vary from user to user, thus we allow clients to choose the type of support that best meet their needs. We offer high quality and responsive technical support to every call by having personnel dedicated to particular support need and strict criteria of problem resolution.

 

Software Technologies Limited currently supports over 150 large corporations in East Africa alone making it the most recognized provider of Oracle and Oracle support.

 

Clients can reach us telephone, fax and email. Our support team has introduced a new, low cost, web-based support service. This is a gateway to a technical assistance environment that is tailored to clients individual support needs. This service uses a standard web interface that enables clients to easily find the information they need. This service enables us to distribute solutions to our customers globally, directly, rapidly, proactively and consistently.