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Elevating Compliance, Processes & Enhancing Productivity

Elevating Compliance, Processes & Enhancing Productivity

“We are now up to date with our compliance in all the Liasion Group Branches. The regular compliance notifications keep us in check and on our toes. Our directors are happy with eBoard.”

Mr. Jasper Wendo, Head of Audit and Governance.

 

Founded in 1981, Liasion Group, is an independent Risk, Insurance, Healthcare, Pension and Investment Advisor to a broad spectrum of clients ranging from governments, large multinational corporations, parastatals, NGOs, SMES, business partnership and individuals.

“We are now up to date with our compliance in all the Liasion Group Branches. The regular compliance notifications keep us in check and on our toes. Our directors are happy with eBoard as there is easy access to the documents. Our board meetings are now more productive.”

Mr. Jasper Wendo, Head of Audit and Governance.

THE CHALLENGE

The Liaison Group provides risk, insurance, healthcare, pension and investment solutions to countries all over Africa. Yet the board and management were faced with serious compliance and bulky board meeting challenges for the regional company.  “For every board meeting, I had to put together board packs; print, assemble and distribute hard copies using courier services. This was risky considering the sensitive nature of board information. Factoring in last-minute updates and amendments to meeting materials after board pack has been released -where a change in one agenda item affects several pages – the situation grew even more complex. In addition to that, for every evaluation, the administrators had to print evaluation forms and the Board Directors had to be physically present to fill in paperwork and collating the responses so as to generate a report was a timely board process,” Ms. Alice Wambui, an Executive Assistant recalls.

WHY SOFTWARE TECHNOLOGIES

“For us, the adaptive and accommodating nature of eBoard as a product was a key feature in the selection of board management software. Software Technologies’ response time is commendable and I like the fact that our feedback is wholly accepted and implemented. STL is also accommodating to the client and the system is simple to operate and navigate.”

THE RESULTS

Gained immediate visibility of compliance tasks and deadlines: Through eBoard’s Compliance module, the Liaision team can easily track their compliance state with regulatory bodies, and automatically notify when compliance is due. This has been crucial to both identifying bottlenecks and streamlining workflow. “We can now proactively divide tasks pertaining to compliance,” says Mr. Wendo.

Easy updating and sharing of board papers:  By providing directors with a central document repository, Liaision Group has seen an ease in the sharing of board papers. Ms.Wambui is now able to share corrected documents from any board pack at any time.  “I don’t have to worry when I have to send a corrected document, because I am sure everyone will be notified and it will be displayed on the homepage and stored in the briefcase.”

Savings on time, money and resources: Previously, the company’s time, printers and paper reams were all excessively used in preparation for board meetings.  With eBoard, Liaision Group has saved close to 40,000 USD in printing, distribution and meeting travel costs. They also continue to make an environmental impact by using less paper and saving more trees.

Ensured 24/7 secure access to data from anywhere in the world: Board members have all time access to the meeting pack. “We upload everything on eBoard and board members can access the details wherever they are, whenever they want, 24 hours a day. The board members can review and annotate from wherever they are. It’s saved us so much time,” said Mr. Wendo. “Everybody is now more productive.”

 

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